Q1: WHO IS CATHYLIN?
A1: We are a distinguished manufacturer specializing in cutlery, kitchen utensils, and innovative gadgets. With over 10 years of production excellence, Cathylin stands out for its premium offerings at competitive prices, securing a stellar reputation with our clientele.
Q2: WHERE IS Cathylin LOCATED?
A2: Our headquarters is strategically situated in Wenzhou at NO.67 JULONG ROAD(EASTI), JUXI TOWN, OUHAI DISTRICT, WENZHOU ZHUTANG, CHINA.
Q3: WHAT CERTIFICATES DO YOU HAVE?
A3: Our certifications include LFGB and Dishwasher Safety, underscoring our commitment to quality and consumer safety.
Q4: WHAT TYPES OF PAYMENT DO YOU ACCEPT?
A4: We facilitate secure transactions through L/C and T/T payment methods, ensuring a smooth and hassle-free purchasing experience.
Q5: WHAT KIND OF PACKAGING COULD YOU PRODUCE?
A5: We offer diverse packaging options such as Color box, Gift box, PVC box, and Opp bag, each designed to meet your specific needs and preferences.
Q6: WHICH REGIONS AND COUNTRIES DO YOU MAINLY EXPORT TO?
A6: Our expansive export network covers Europe, North America, the Middle East, and across Asia, reflecting our global reach and reputation.
Q7: IS THERE QUALITY CONTROL ON ALL PRODUCTION LINES?
A7: Absolutely, rigorous quality control measures are in place at every production stage, ensuring our products meet the highest standards.
Q8: HOW ABOUT YOUR DELIVERY TIME?
A8: Expect delivery within 7 days for spot products and 45~60 days for customized orders, ensuring timely fulfillment of your needs.
Q9: COULD WE PUT OUR LOGO ON THE CUTLERY?
A9: Certainly. Personalize your cutlery with your own logo or markings. Provide us with the format and details, and we'll take care of the rest.
Q10: COULD WE GET A SAMPLE BEFORE A FORMAL ORDER?
A10: Yes, sampling is available to help you assess our product quality before placing a formal order, ensuring your satisfaction.
Q11: WHAT'S YOUR PRODUCT SURFACE TREATMENT?
A11: Choose between hand polish and machine polish to achieve the desired finish for your products.